Being from out of town, we met Roy at an open house. Having already met 3 or 4 other agents through the same process, we picked Roy and were not disappointed. He was very focused on us and our needs. He was very service oriented. When we asked a question he didn’t know the answer to, he didn’t try to fake it, he just got us the right answer in a clear and timely manner. He advocated for us throughout the process. He was honest and trustworthy. He called back quickly in the few instances where he wasn’t immediately available. Overall, he was a pleasure to work with and we can easily recommend him.